Return Policy
Exchanges
To expedite the exchange process we simply ask that you place a new order for the correct item(s) before returning your original item(s). Please contact us to initiate your exchange.
Returns
Products in original, saleable condition may be returned for a refund of purchase price minus shipping costs within thirty (30) days of purchase. A return goods authorization (RGA) is required and all eligible products are subject to a 20% restocking fee unless an offsetting order is placed. The original invoice must accompany all returns. Special order and custom built products are not eligible for return. Any product not returned in original condition will not be eligible for a refund.
Damage or Loss
Inspect all shipments immediately upon delivery and have driver record any damage or loss. All damage or loss claims should be made directly to the carrier. Save all packaging for carrier inspection and notify us of your damage or loss claim within two business days.
Shortages or Overages
Please report any incorrect, missing or extra items to us within two business days of receipt of the order.
Limited Warranty
At our discretion we will repair or replace any product found to be defective due to materials or workmanship for a period of twelve (12) months from the date of purchase. Please contact us to initiate a warranty claim.