Estimated UPS Ground Days-in-Transit Map
for the United States from Muskegon Heights, Michigan 49444

 

Estimated Priority Mail (Post Office) Days-in-Transit Map
for the United States from Muskegon Heights, Michigan 49444

 

Delivery to U.S. Territories:

Our package delivery carriers for U.S. Territories are UPS and Post Office Mail.

Some service options may not be available to all areas

If shipping to a United States address for pickup or freight forwarding, UPS, Post Office Mail or Truck Freight may be used.

 

Based your order contents and location, you may be responsible for additional duties, taxes or customs fees that are not represented in the Invoice total. These potential charges are imposed by the destination territory and collected by the carrier prior to delivery.

 

Delivery to Canada & Mexico:

Our package delivery carrier for Canada and Mexico is UPS including UPS Standard ground service.

Some service options may not be available to all areas.

If shipping to a United States address for pickup or freight forwarding, UPS, Post Office Mail, or Truck Freight may be used.

Based your order contents and location, you may be responsible for additional duties, taxes or customs fees that are not represented in the Invoice total. These potential charges are imposed by the destination country and collected by the carrier prior to delivery.

Delivery to all other countries:

Our package delivery carrier for international orders is UPS.

Some service options may not be available to all areas.

 

 

If shipping to a United States address for pickup or freight forwarding, UPS, Post Office Mail or Truck Freight may be used.

 

Based your order contents and location, you may be responsible for additional duties, taxes or customs fees that are not represented in the Invoice total. These potential charges are imposed by the destination territory and collected by the carrier prior to delivery.

Questions that may come up after you receive your order:

Was something damaged or lost?

Inspect all shipments immediately upon delivery and have driver record any damage or loss. All damage or loss claims should be made directly to the carrier. Save all packaging for carrier inspection and notify us of your damage or loss claim within two business days.

Did you receive more or less than ordered?

Please report any incorrect, missing or extra items to us within two business days of receipt of the order.

 

Do you need to make an exchange?

To expedite the exchange process we simply ask that you place a new order for the correct item(s) before returning your original item(s). Please contact us to initiate your exchange.


Do you need to schedule return?

Products in original, saleable condition may be returned for a refund of purchase price minus shipping costs within thirty (30) days of purchase. A return goods authorization (RGA) is required and all eligible products are subject to a 20% restocking fee unless an offsetting order is placed. The original invoice must accompany all returns. Special order and custom built products are not eligible for return. 

Any product not returned in original condition will not be eligible for a refund or exchange.